Your best order taker, on WhatsApp all night.
Vesper answers customers on WhatsApp, Instagram and Messenger, in English, Urdu and Roman Urdu. It knows your menu and your policies, takes the order, sends it to the kitchen, and passes the chat to your team the moment a person is needed.
Answers, orders, follow-ups. Without a queue.
Every chat channel
WhatsApp, Instagram and Messenger in one inbox, answered in seconds at any hour.
Speaks like your team
English, Urdu and Roman Urdu, polite and natural. Voice notes are understood too.
Takes the order
Menu, deals, add-ons and delivery area, with tap buttons to confirm. Orders go straight to your kitchen.
Keeps them updated
Order confirmed, on the way with the rider's details, delivered. Fewer "where is my order" calls.
Knows when to hand over
An upset customer, a large order or anything unclear goes to a person on your team, with the full chat.
Your rules, your words
Hours, delivery areas, payment and refund policy are set by your team in the panel, not hard-coded.
A panel your team will actually use.
Every conversation, every order and every handover in one place. Roles for owners, admins and agents, so each person sees what they need.
- Live chats with a takeover button
- Large orders wait for your approval
- Complaints arrive with the order number, ready for Sentinel
- Usage and cost per chat, visible to you
Better with the rest of the suite.
Message it yourself.
We'll set Vesper up on a demo number with a sample menu, so you can order from it like a customer.